Privacy Policy

1. Data Controller

2. Purpose of Processing

At Twim Advisors SL, we process the information you provide in order to provide the requested service and perform billing.

The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether we at :company_name are processing your personal data, and therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected. To do this you can contact [email protected].

3. Types of Data Collected

We collect identification data (name, email), billing data (tax ID, address), technical data (IP, browser type), and application usage data.

4. Legal Basis

The legal basis for processing is the execution of the service contract and compliance with legal obligations.

5. Data Retention

Data will be retained for the period necessary for the provision of the service and legal tax retention periods (minimum 6 years).

6. User Rights

The User has the right to: access their data, rectify it, delete it, restrict processing, object to processing, and data portability.

To exercise any of these rights, you can write to [email protected] indicating the right you wish to exercise.

7. Security Measures

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or destruction.

8. Customer Service & Contact

For any queries, suggestions, or complaints about the Web, you can contact our customer service by any of the following means:

• Email: [email protected]
• Postal Mail: C/ de Hortaleza 75 3º Izda Madrid. Madrid - 28004, España
• Schedule: Lunes a Vierdes de 9 a 18 horas
• Phone: +34 918 162 126